Shipping

Deliveries of post and parcels are delayed in the following countries due to coronavirus:
Algeria, Armenia, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, Belize, Bhutan, Bulgaria, Canada, Chile, China, Czech Republic,Fot Colombia, Costa Rica, Curacao, Cyprus, Denmark, Estonia, Egypt, France, Finland, Georgia, Germany, Greece, Haiti, Hong Kong, Hungary, India, Israel, Italy, Jordan, Japan, Kazakhstan, Kosovo, Lebanon, Lithuania, Latvia, Malaysia, Maldives, Mexico, Morocco, New Zealand, Norway, Panama, Papua New Guinea, Paraguay, Poland, Portugal, Russia, Romania, Serbia, Singapore, Slovakia, Spain, Suriname, South Korea, Sweden, Switzerland, Senegal, South Korea, Thailand, Tonga, Turkey, United Kingdom, Ukraine, United States, Urugay, Vatican, Vietnam.

There are currently no deliveries of post and parcels in the following countries due to coronavirus:
Antigua & Barbuda, Bahamas, Barbados, Bolivia, Botswana, Belize, Bermuda, Brunei, Cape Verde, Central African Republic, Dominican Republic, Ecuador, French Polynesia, Fiji, Guinee Bissau, Grenada, Honduras, Irak, Jamaica, Kuwait, Libya, Saint Lucia, Mauritania, Martinique, Moldova, Mongolia, Montenegro, Nepal, Papua New Guinea, Peru, Solomon Islands, Seychelles, Sierra Leone, Saint Martin, Swaziland, Saint Kitts and Nevis, Samoa, Sri Lanka, Yemen.

 In Italy specific regions are currently inaccessible for parcel deliveries. These include Region/Postcodes: Brescia (25000 t/m 25999), Piacenza (26000 t/m 26999 and 29000 t/m 29999) and Modena (41000 t/m 41999) 

Shipments to PostNL locations in Belgium
Measures taken by the Belgium government mean that some PostNL locations in Belgium are closed. As a result, some shipments cannot be delivered.

Our primary carrier is postnl and their partners abroad. At our discretion we may use a different carrier. All shipments are insured for €450,00.

Orders shipped outside the EU will not be charged VAT. Any local import duties or taxes which may be charged by the destination country are the responsibility of the recipient.

Parcels sent outside the European Union are insured for €146,00. If you require extra insurance please contact us in advance. IF YOU DO NOT ACCEPT A MORE SECURE DELIVERY METHOD WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE IN EXCESS OF €146,00.

For countries outside the EU delivery times may be affected by local import handling procedures and this can add up to 4 weeks.

Destination Transit time (working days)
  Times are indicative - not guaranteed
Azores 4 - 5
Austria 2 - 3
Balearics 3 - 5
Belgium 1 - 2
Bosnia-Herzegovina 4 - 9
Bulgaria 4 - 7
Canary Islands 5 - 8
Channel Islands 5 - 7
Corsica 2 - 3
Croatia 5 - 8
Cyprus 4 - 7
Czech Republic 3 - 5
Denmark 3 - 4
Estonia 4 - 6
Finland 2 - 4
France 2 - 3
Germany 2 - 3
Greece 3 - 6
Hungary 3 - 5
Iceland 3 - 5
Ireland 2 - 3
Israel 4 - 5
Italy 3 - 5
Latvia 3 - 6
Lithuania 4 - 6
Luxemburg 4 - 6
Macedonia 5 - 8
Malta 4 - 6
Middle East 6 - 10
Norway 2 - 4
Poland 2 - 5
Portugal 3 - 5
Romania 4 - 7
Russia 8 - 14
Slovakia 3 - 5
Slovenia 3 - 5
Spain (excl. Canary Islands) 3 - 5
Sweden 2 - 3
Turkey 5 - 8
Ukraine 6 - 10
United Arab Emirates 6 - 9
United Kingdom 2 - 3